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Have questions? We’ve got answers. Explore our FAQ section to find quick and clear responses to the most common inquiries about our services, billing, support, and more. If you don’t see what you’re looking for, feel free to reach out — we’re here to help!
Yes, we charge a one-time installation fee of BDT 1,000.00/- for new connections. However, reconnection is absolutely FREE.
When you activate a new connection, you will receive:
1 ONU (Optical Network Unit
1 TJ Box
1 Patch Cord
20 meters of Optical Fiber
These components are provided to ensure a smooth and reliable setup for your internet connection.
Note: If you disconnect or terminate the contract, Ring Tel will retrieve these items, as they remain the property of Ring Tel.
We can get your installation done as faster as possible, but usually, it never takes longer than 2-3 days.
Yes, you can upgrade or downgrade your package at any time. Simply contact our customer support team, and we’ll assist you in selecting the package that best fits your needs. Changes are processed quickly to ensure minimal disruption to your service.
You can easily pay your bill online. Please visit our Pay Bill page for detailed instructions and available payment options.
No problem! We’ll help you shift your connection to your new address free of charge. Just contact our support team with your new location details, and we’ll take care of the rest.
Let us know quickly! You can get in touch with us by simply call or whats app us. Our number: +88 01601 997701, We’ll respond ASAP!
Fiber optic cables offer faster speeds, often reaching gigabit levels, and are more reliable with less interference. They handle high-demand activities like streaming and gaming efficiently, transmit data over longer distances without degradation, and provide superior performance for future internet needs.
Ring Tel stands out in Dhaka for its unbeatable combination of reliability, speed, and customer support. Our advanced network ensures seamless connectivity for all your online activities, whether you’re streaming, gaming, or working from home. With competitive pricing and personalized plans, we make high-quality internet accessible to everyone. Experience the difference with Ring Tel and discover why we’re the preferred choice for so many!
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